FOR IMMEDIATE RELEASE
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CXperks Announces Landmark Partnership with Gerald R. Ford International Airport, Marking Its First Airport Location
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Chesapeake, VA — [March 10, 2026] — CXperks, the innovative platform redefining customer engagement through exclusive perks and experiences, is proud to announce a new partnership with Gerald R. Ford International Airport (GRR) in Grand Rapids, Michigan. This collaboration marks a major milestone for CXperks, as GRR becomes the company’s first airport partner and flagship airport location.
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Recently named the Best Small Airport of 2025 by USA Today, Gerald R. Ford International Airport is nationally recognized for its exceptional passenger experience, innovation, and operational excellence; making it an ideal flagship partner as CXperks expands into the aviation space.
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The partnership represents an exciting evolution for CXperks, bringing its unique approach to customer experience into one of the Midwest’s most highly regarded airports. Together, CXperks and GRR aim to enhance the traveler journey through exclusive perks, engaging experiences, and meaningful value from curb to gate.
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“We couldn’t imagine a better flagship airport partner than Gerald R. Ford International Airport,” said Lauren Janney, Chief Experience Officer of CXperks. “Being named the Best Small Airport of 2025 speaks volumes about GRR’s commitment to passengers. As our first airport location, GRR sets the standard for how CXperks can elevate the travel experience.”
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As the inaugural airport location for CXperks, Gerald R. Ford International Airport will serve as a model for future airport partnerships nationwide, helping define the next generation of passenger experience in travel.
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“This partnership reflects our ongoing commitment to delivering an exceptional passenger experience,” said Ashley Thorsen, Gerald R. Ford International Airport Authority Operations Director. “Working with CXperks allows us to introduce new, innovative ways to engage with travelers while building on our recognition as the 2025 Best Small Airport by USA Today.”
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Additional details about the CXperks experience at Gerald R. Ford International Airport will be announced in the coming months.
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About CXperks
‍CXperks is a customer engagement platform designed to reward loyalty, enhance experiences, and create meaningful connections between brands and their customers through exclusive experiences.
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About Gerald R. Ford International Airport
Gerald R. Ford International Airport serves the West Michigan region and is dedicated to providing a safe, efficient, and welcoming travel experience for millions of passengers each year. In 2025, GRR was honored as the Best Small Airport, underscoring its leadership in customer satisfaction and innovation.

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